Careers

Job Title

Technical Sales Representative

Supervisory Responsibility

This position has no supervision responsibilities. 

Position Summary

Under the direction of IPEC’s President-Owner, the Technical Sales Representative sells pumps, compressors, and meters using technical, organizational, and customer knowledge to assist IPEC customers in identifying and applying the right products / services for their needs. The Technical Sales Representative also participates and provides feedback and input from current customers on the marketing, strategic planning, and technical development of product and service offerings. 

As a key player in helping to generate new revenue sources and grow IPEC’s customer base, the Technical Sales Representative combines a passion for customer service with superior critical thinking and problem-solving skills to help customers overcome industry-specific challenges.

In addition, this role will be instrumental in helping to further IPEC’s reputation and 70+ years of experience as a leading industrial equipment provider.  

Essential Functions  

The Technical Sales Representative works as part of a dynamic, collaborative team to: 

• Establish long-term, continuous customer relationships and develop a strong rapport with customers at the appropriate levels of the organization.  
• Maintain regular contact and communication with key accounts via in-person or on-site visits, or via phone and email to help assess customer needs and feedback. 
• Prepare and implement key account plans and strategies that support and further IPEC's strategic planning.
• Identify opportunities to market the value of products to existing and targeted customers.
• Help expand IPEC’s market share by capturing new account sales and growing existing customer business. 
• Research, develop, and qualify potential new leads or customers.
• Gather and document competitive pricing and marketing information.
• Participate in cross-functional sales and/or service center reviews.
• Maintain up-to-date customer service center repair and maintenance requests.
• Document and regularly update new or existing customer information — contact records, service and maintenance checks, and communication history — in the IPEC CMS
• Submit expense reports in a timely fashion.
• Follow and comply with all safety and workplace rules and regulations.

Skills and Competencies

The Technical Sales Representative must be able to successfully: 

• Manage a variety of projects simultaneously by maintaining direction, communicating specific customer needs, and demonstrating a high level of organization to meet project or customer deadlines.
• Create, maintain, and contribute to a collaborative team environment by building productive relationships and working effectively with employees at all levels, both internally and with customers 
• Communicate clearly and concisely in both written and verbal contexts to convey or demonstrate complex, technical concepts.
• Maintain a high degree of confidentiality regarding sensitive customer, product, or service information, and adhere to IPEC’s core philosophy of ethical business and customer relations practices.
• Work in MS Office programs, including Word, Excel and PowerPoint.
• Receive feedback or constructive criticism to help improve individual performance, promote a more team-oriented mindset, or develop the professional skills necessary for growth or success.

Required Education/Experience

• Bachelor’s degree from a four-year college or university with emphasis on business, engineering, sales/marketing, or a related field 
• Sales or business development experience — sales or business development experience in the industrial space is helpful but not required.

Position Type/Hours of Work

This is a full-time position. The standard days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. This role will have its own dedicated workspace with a variety of new equipment, including an iMac computer.

Travel/Relocation

This role will work out of IPEC’s brand new, state-of-the-art facility located in Macedonia, Ohio. This role is expected to travel up to 50% of standard workdays.

Compensation/Benefits

This position’s salary ranges from $60,000 to $110,000 per year based on experience. Benefits include:

• Medical insurance (Medical Mutual COSE SMP HSA 4000/100 MMRX) for individuals + family (no co-pay required)
• 401K + profit sharing plan (pending completion of the eligibility period)
• 80 hours PTO + 8 paid holidays
• (New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Day)

Industrial Pump & Equipment Corporation (IPEC) is a leading industrial supplier of specialty process equipment. Our products include pumps, compressors, meters, and accessories designed to help companies in the oil & gas, concrete, chemical, petrochemical, and power generation industries optimize processes to increase productivity and efficiency. IPEC is headquartered in Macedonia, Ohio.

IPEC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

Supervisory Responsibility

This position has no supervision responsibilities.

Position Summary

Under the direction of the IPEC Service Manager, the Pump Shop Mechanic disassembles, cleans, inspects, and helps troubleshoot various types and brands of industrial pumps, compressors, and meters. The Pump Shop Mechanic possesses a comprehensive understanding of engineering standards and specifications to ensure components perform to customer and/or regulatory specifications.

The Pump Shop Mechanic also understands the design and engineering principles of common industrial equipment, specifically centrifugal and positive displacement pumps, compressors, seals, and seal flush plans. As part of our shop and warehouse team, the Pump Shop Mechanic also assembles, tests, and prepares equipment for shipping and assists with fulfilling parts orders for shipment.

In addition, this role will be instrumental in helping to further IPEC’s reputation and 70+ years of experience as a leading industrial equipment provider.  

Essential Functions

The Pump Shop Mechanic works as part of a dynamic, collaborative team to:

• Read, interpret, and understand blueprints and/or technical schematics and drawings to assemble, disassemble, clean, or service a variety of industrial equipment
• Perform root cause failure analysis (RCA) of equipment to better identify and understand performance and/or operational issues
• Clearly and concisely convey equipment issues or failures verbally and in writing to the shop supervisor to help establish priorities and project timelines
• Operate a range of machines and/or instruments designed to increase the precision and accuracy of pumps, compressors, and accessories
• Help create work estimates that identify the necessary manpower and work hours for projects
• Assist with the warehousing, inventorying, and shipping of customer orders
• Assist with the loading and unloading of less-than-truckload (LTL) orders and shipments
• Complete tasks as assigned in a deadline-oriented environment
• Follow and comply with all safety and workplace rules and regulations

Skills and Competencies

The Pump Shop Mechanic must be able to:

• Use critical thinking and problem-solving skills to diagnose, repair, and troubleshoot pumps, compressors, and meters
• Conduct research and gather resources and information to create a scope of work and repair recommendation document
• Create detailed documentation of equipment performance and/or maintenance issues
• Demonstrate excellent verbal and written communication skills, particularly with extremely technical or complex concepts
• Demonstrate an exceptional knowledge of shop mathematics
• Work independently to complete tasks in a timely or deadline-driven manner

Physical Requirements and Demands

The Pump Shop Mechanic will work primarily in the IPEC shop and will be required to stand and/or walk for prolonged periods. This role also requires the ability to lift, carry, or position objects of all sizes weighing up to 50 pounds. 

Required Education/Experience 

• High school diploma or equivalent
• Minimum five years of maintenance mechanic and/or pump shop experience
• Apprenticeship preferred

Licenses/Certifications

• Driver's license (Required)
• Tow motor certification (Preferred)

Position Type/Hours of Work

This is a full-time position. The standard days and hours of work are Monday through Friday, 8:00 am to 5:00 pm, though this role will occasionally be required to work overtime based on project or customer need.

This role will have its own dedicated workspace with a variety of new equipment, including an iMac computer.

Travel/Relocation

This role will work out of IPEC’s brand new, state-of-the-art facility located in Macedonia, Ohio. No travel is required. The ability to reliably commute to IPEC’s Macedonia facility is required.

Compensation/Benefits

The salary for this position ranges from $38,500 to $48,000 per year based on experience. Benefits include:

• Medical insurance (Medical Mutual COSE SMP HSA 4000/100 MMRX) for individuals + family (no co-pay required)
• 401K + profit sharing plan (pending completion of the eligibility period)
• 80 hours PTO + 8 paid holidays
  • (New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Day)

Industrial Pump & Equipment Corporation (IPEC) is a leading industrial supplier of specialty process equipment. Our products include pumps, compressors, meters, and accessories designed to help companies in the oil & gas, concrete, chemical, petrochemical, and power generation industries optimize processes to increase productivity and efficiency. IPEC is headquartered in Macedonia, Ohio.

IPEC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

Job title

Inside Sales — Customer Service Coordinator

Supervisory Responsibilities

This position has no supervision responsibilities. 

Position Summary

Under the direction of IPEC’s President-Owner, the Inside Sales — Customer Service Coordinator works to generate product quotes for new and existing customers, and this role is also key in helping to process and ship orders in accordance with project or customer deadlines. This position demonstrates extensive product and process knowledge to help create custom equipment quotes for customers for a variety of industrial applications. 

This role works in a collaborative manner with new and existing customers and internal IPEC stakeholders to help track and provide status updates on orders. This role is also responsible for helping to troubleshoot shipping or order processing complications to ensure the prompt arrival of new and existing customer orders. 

In addition, this role will be instrumental in helping to further IPEC’s reputation and 70+ years of experience as a leading industrial equipment provider.   

Essential Functions

The Inside Sales — Customer Service Coordinator works as part of a dynamic, collaborative team to: 

• Provide quotations to customers for new equipment and spare parts.
• Provide status updates to the sales team or customer on the shipment on new equipment orders 
• Communicate with new and existing orders to process and help fulfill component part or custom equipment package orders.
• Establish and maintain a comprehensive understanding of IPEC’s product and service offerings to assist customers in identifying the right solution for their needs.
• Address inbound calls or emails from customers regarding spare parts or other elements of their equipment orders.
• Maintain a communicative relationship with IPEC team members to assist with highly technical customer inquiries.
• Performed other duties as assigned by the supervisor.
• Follow and comply with all safety and workplace rules and regulations.

Skills and Competencies

The Inside Sales — Customer Service Coordinator must be able to: 

• Synthesize complex or diverse information to understand customer needs and help identify the right industrial equipment for their application.  
• Manage a variety of projects simultaneously by maintaining direction, communicating specific customer needs, and demonstrating a high level of organization to meet project or customer deadlines.
• Successfully navigate negotiations in ways that support the customer’s pricing needs with IPEC’s annual revenue goals.
• Communicate clearly and concisely in both written and verbal contexts to convey or demonstrate complex, technical concepts.
• Balance customer needs and requests with the availability of time and resources available to meet project or customer deadlines.
• Create, maintain, and contribute to a collaborative team environment by building productive relationships and working effectively with employees at all levels, both internally and with customers 
• Complete the core duties of this role — and others as assigned by the supervisor — in a timely manner and to a high standard of quality.

Physical Requirements and Demands

Inside Sales — Customer Service Coordinator will be required to sit, stand, and/or walk for prolonged periods of time. This role will often work in our service center and warehouse. This role is also required to frequently and/or repeatedly lift, carry, or position objects of all sizes weighing up to 25 pounds. 

Required Education/Experience

Minimum requirements include at least six months of related experience or training. 

Preferred requirements include one year or more of related experience or training, or a degree from a technical school, two-year college, or four-year college or university.  

Position Type/Hours of Work

This is a full-time position. The standard days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. This role will have its own dedicated workspace with a variety of new equipment, including an iMac computer.

Travel/Relocation

This role will work out of IPEC’s brand new, state-of-the-art facility located in Macedonia, Ohio. No travel is required for this position. Candidates must be able to reliably commute to IPEC’s Macedonia facility.

Compensation/Benefits

The salary for this position ranges from $48,000 to $60,000 per year based on experience. Benefits include:

• Medical insurance (Medical Mutual COSE SMP HSA 4000/100 MMRX) for individuals + family (no co-pay required)
• 401K + profit sharing plan (pending completion of the eligibility period)
• 80 hours PTO + 8 paid holidays
• (New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Day)

Industrial Pump & Equipment Corporation (IPEC) is a leading industrial supplier of specialty process equipment. Our products include pumps, compressors, meters, and accessories designed to help companies in the oil & gas, concrete, chemical, petrochemical, and power generation industries optimize processes to increase productivity and efficiency. IPEC is headquartered in Macedonia, Ohio.

IPEC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

 

Job Title

Aftermarket Technical Sales Engineer

Supervisory Responsibilities

This position has no supervisory responsibilities.

Position Summary

Under the direction of IPEC’s President-Owner, the Aftermarket Technical Sales Engineer works to ensure that new and existing customers receive the highest level of customer service possible via a comprehensive knowledge of product and service offerings, and a detailed understanding of the customer’s industrial application and needs. 

The Aftermarket Technical Sales Engineer addresses all technical aspects of a customer’s inquiries and works to identify the ideal pump, compressor, and meter solution or package for their application. This role also assists with processing new and existing customer orders, and this role works collaboratively with internal stakeholders to coordinate the warehousing and shipping of component parts and/or custom packaged solutions. 

In addition, this role will be instrumental in helping to further IPEC’s reputation and 70+ years of experience as a leading industrial equipment provider.   

Essential Functions

The Aftermarket Technical Sales Engineer works as part of a dynamic, collaborative team to:

• Ensure that new and existing customers receive the sales, engineering, and technical support necessary to meet their needs.
• Prepare sales quotes, equipment design recommendations, technical data, and other relevant information to satisfy customer inquiries.
• Facilitate communication between IPEC customers and suppliers as a key part of our Authorized Service Center (ASC)
• Work in a project management capacity to ensure a smooth, streamlined process at every stage of the customer’s journey, from initial contact to the shipping of component parts and equipment.
• Engage in customer communication after equipment has been received to assess overall performance and troubleshoot any potential operational issues.
• Provide technical support to internal and external stakeholders.
• Perform other duties as assigned by the supervisor.
• Follow and comply with all safety and workplace rules and regulations.

Skills and Competencies

The Aftermarket Technical Sales Engineer must be able to: 

• Read and interpret technical schematics, drawings, and blueprints.
• Demonstrate a strong understanding and ability to work with API and ANSI equipment standards.
• Demonstrate a comprehensive understanding of technical writing principles.
• Resolve technical or engineering problems with components parts and/or equipment.
• Demonstrate a fluency with cost estimating processes.
• Work on several projects simultaneously in order to meet customer or project deadlines.
• Communicate clearly and concisely in verbal and written contexts.
• Work proficiently and efficiently in Microsoft Office, enterprise resource planning (ERP) systems, and web-based software 

Physical Requirements

The Aftermarket Technical Sales Engineer works in both indoor and outdoor environments. Outdoor work may be required when conducting on-site customer visits.  

Required Education/Experience

A bachelor’s degree from a four-year college or university in mechanical engineering, or an equivalent technical degree and/or relevant experience. Relevant experience includes at least three or more years of work in: 

• A chemical, petrochemical, or industrial plant setting.
• Sales of chemical process equipment 
• Project engineering for an engineering and/or construction company

Position Type/Hours of Work

This is a full-time position. The standard days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. This role will have its own dedicated workspace with a variety of new equipment, including an iMac computer. 

Travel/Relocation

This role will work out of IPEC’s brand new, state-of-the-art facility located in Macedonia, Ohio. This role is expected to travel up to 50% of standard workdays.

Compensation/Benefits

The salary for this position ranges from $60,000 to $110,000 per year based on experience. Benefits include:

• Medical insurance (Medical Mutual COSE SMP HSA 4000/100 MMRX) for individuals + family (no co-pay required)
• 401K + profit sharing plan (pending completion of the eligibility period)
• 80 hours PTO + 8 paid holidays
• (New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Day)

Industrial Pump & Equipment Corporation (IPEC) is a leading industrial supplier of specialty process equipment. Our products include pumps, compressors, meters, and accessories designed to help companies in the oil & gas, concrete, chemical, petrochemical, and power generation industries optimize processes to increase productivity and efficiency. IPEC is headquartered in Macedonia, Ohio.

IPEC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.

Job Title

Internship Partner

Supervisory Responsibilities

This position has no supervisory responsibilities.

Position Summary

Under the direction of IPEC’s President-Owner, IPEC’s Internship Partner works to assist internal stakeholders with the selling, processing, configuring, maintenance, inventorying, and shipping of industrial equipment, including pumps, compressors, and meters. This role will work with each of our divisions to gain an in-depth understanding of IPEC's history, brand, and place as an industry-leading provider of custom industrial equipment solutions. 

This role will engage with new and existing customers to assist with product sales and service, and this role will also contribute to helping refine current company best practices in the service of increasing internal performance and efficiency. 

In addition, this role will be instrumental in helping to further IPEC’s reputation and 70+ years of experience as a leading industrial equipment provider.     

Essential Functions

The Internship Partner works as part of a dynamic, collaborative team to: 

• Gain a foundational understanding of IPEC’s operations, including our products, services, industry applications, strategic planning, and annual goals.
• Conduct research and provide recommendations new ideas or solutions related to a variety of processes, including sales, service, engineering, equipment management, inventorying, and shipping.
• Engage with current and new customers to respond to inquiries, troubleshoot problems, and assist with sales and ordering processing.
• Assist with the creation of sales performance and service performance reports.
• Learn and demonstrate proficiency with IPEC internal software platforms like Oracle and HubSpot
• Follow and comply with all safety and workplace rules and regulations.

Skills and Competencies

The Internship Partner must have: 

• Excellent verbal and written communication skills
• Excellent organizational skills
• The ability to work productively in an independent manner or as part of a team.
• Basic computer skills including experience with Word, Excel, PowerPoint
• A professional, courteous attitude to customers, clients, and internal stakeholders
• A willingness to learn.

Required Education/Experience

• 1 year or more experience at a four-year college or university

Position Type/Hours of Work

This role will work out of IPEC’s brand new, state-of-the-art facility located in Macedonia, Ohio. This role will have its own dedicated workspace with a variety of new equipment, including an iMac computer.

Industrial Pump & Equipment Corporation (IPEC) is a leading industrial supplier of specialty process equipment. Our products include pumps, compressors, meters, and accessories designed to help companies in the oil & gas, concrete, chemical, petrochemical, and power generation industries optimize processes to increase productivity and efficiency. IPEC is headquartered in Macedonia, Ohio.

IPEC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status.